Our Process
How It Works
We could help you get your money back in just 3 simple stages.
The Investigation
Our fraud investigators will assess your case to see if we can help. We'll let you know whether we can take on your claim and what we think your chances of success are.
The Bank
ASPAR will prepare your individual case and submit a detailed report to the bank in order to receive their formal response. We handle all communication on your behalf.
Regulatory Review
If needed, ASPAR escalates to the CFPB or other regulatory bodies. This is the final stage determining your refund amount.
If successful, you receive the money back into your account! We then arrange our invoice. Of course, we keep you updated throughout so that you know what's happening. We handle everything to keep it as easy for you as possible.
If unsuccessful, you won't pay a penny.
Common Questions
How long does it take?
If we can settle with your bank, it could be within 15 days. If we need to escalate to regulatory bodies, it can take weeks to several months depending on complexity.
What are your fees?
We charge between 15-25% depending on how much we recover. We only charge if your case succeeds - no win, no fee.
Can I do this myself?
Yes, you can claim yourself for free by contacting your bank and filing with the CFPB directly. We're here if you'd prefer expert help.
What if I've already complained?
We can still help! The process may vary depending on where you are with your complaint, but we can often take over and improve your chances.
Ready to Start?
Begin your free consultation today. No obligation, no upfront fees.