Complaints Procedure
Last updated: December 1, 2024
Making a Complaint
We are committed to providing excellent service. If you're not satisfied, we want to hear from you so we can put things right.
How to Complain
You can make a complaint by:
- Email: complaints@associationforscamprotectionandretrieval.com
- Phone: 1-800-555-0199
- Post: ASPAR LLC, 250 Park Avenue, Suite 1500, New York, NY 10177
What Happens Next
We will:
- Acknowledge your complaint within 5 business days
- Investigate thoroughly and fairly
- Provide a final response within 30 days
If You're Still Unhappy
If you're not satisfied with our response, you can file a complaint with the Consumer Financial Protection Bureau (CFPB) or your state attorney general's office.